Help

Frequently Asked Questions

Decision-critical answers for first-time visitors evaluating remote online notarization with Epic Online Notary.

What is remote online notarization?

Remote online notarization lets you meet a commissioned notary by live audio-video, verify your identity, sign electronically, and receive a notarized PDF without an in-person appointment.

What do I need before I start?

Bring a government-issued photo ID, the PDF you need notarized, and a device with a camera, microphone, and stable internet connection.

How long does a session usually take?

Most sessions finish in roughly 10 to 15 minutes, depending on the number of documents and signers. Identity verification usually happens first, then the live notary session, then the sealed result is made available.

Can more than one person sign in the same session?

Yes. EON supports multi-party signing flows for use cases like real estate, estate planning, and business documents where multiple signers or witnesses may be required.

What kinds of documents does EON support?

Common paths include deeds and closing packets, wills and powers of attorney, business agreements, legal affidavits, and healthcare directives. State-specific restrictions may still apply.

How are documents secured?

The platform is designed around encrypted transport, identity verification, recorded sessions where required, tamper-evident PDF sealing, and retained audit history.

Will the final document be legally defensible?

The goal is to produce a stronger record than a basic wet-sign process by combining identity proofing, live notary presence, a cryptographic seal, and an audit trail. Actual legal acceptance still depends on the document type and jurisdiction.

When do I see pricing?

Pricing should be clear before you complete the transaction. Start the workflow to review the applicable session details before signing.